We use cookies and other technologies on the website to ensure its the reliability, security and to monitor its performance. For this purpose, we collect information about users, their behavior and devices. Select "Settings" for details and to customize the use of cookies. If you disallow all cookies, we will only use the essential cookies.
15.4.2018 00:50
It is possible, but shipping costs including customs are expensive to Israel. On the other hand, the EU VAT taxes are removed so that will reduce the cost of the bead maker approximately 50 euros.
You can put your selected model into the cart on Sana-Store (https://www.sana-store.com/sana-smart-bread-maker-standard) and enter your shipping information before payment to see the exact costs.
Thank you
Daniel 15.4.2018 15:24
It's a complex situation, because of the low tolerances required to keep the temperatures accurate. To update the below comment, our engineers have now successfully made a prototype which functions properly on North American voltage. The manufacturing facility is now evaluating the protoype, and we are waiting for an estimate of production time and shipping.
We have a large US distributor lined up, so believe me we are as anxious as anyone to see it finally made available in North America. When we receive confirmation and a firm date of availability, we will post it on our Sanaproducts Facebook page.
Thank you for your patience
Daniel 12.4.2018 14:39
Thank you 19.2.2018 08:48
You can order here: https://www.sana-store.com/sana-smart-bread-maker-basic. We can ship to Cyprus. Just select Cyprus as the country and it will show you shipping costs before checkout.
Have a nice day
Daniel 19.2.2018 09:37
Unfortunately we still don't know. A test run for North American voltage was produced in November 2017, but it didn't hold the temperature accurately enough so the engineers are trying another solution. In the meantime, we are testing some 220V-110V step-down voltage regulators (that could be bought from 3rd party vendors) for those that absolutely can't wait. When the final production version is available, we are hoping to partner with a distributor in the US. 8.1.2018 09:12
We don't have a distributor in Germany, as we handle shipments there from our nearby warehouse in the Czech Republic. We hope soon to have an official Sana-Store German site.
You are correct. Normally an item can be returned for a refund within 14 days. However, in your case you wouldn't be able to test it for 2-3 months to ensure it is compatible with your country's electrical standard, so it is reasonable for this 14 days to begin from the time you actually receive it. We ship to most countries, so it may be advantageous for you to select your country from the shipping options, at least to see the cost and time shipping directly from us.
Regardless, if you decide to purchase one, please leave me a message at my email (dan@eujuicers.com) so I can notify our logistics manager to make a note of this situation, in case there is some electrical compatibility issue when it arrives.
Have a nice day
Daniel 16.3.2018 09:42