illustrative picture

Terms and conditions

Payment methods

  • Credit card
  • Proforma invoice (prepayment) - We will send you proforma invoice with banking details

Shipping & Delivery time

We ship to most European countries and many countries out of Europe and we cooperate with the UPS company. Our warehouse is situated in the Czech Republic and the delivey time withing Europe varies from the country to country and can be from 2 to 5 business days after the dispatch.

We will notify you by email of the shipping date of your product. If the product you ordered isn't in stock, you'll be notified by email, giving you an expected shipping date.

In case you can´t find your country on the list it does not mean we do not ship to your country. Just use the contact form to contact us and we will calculate the shipping costs for you. If you have any other questions do not hesitate to contact us via email or phone.

Delivery into countires outside the European Union - Prices do not include any customs, charges for customs clearance, storage at the airport or additional shipping fees. Customs and additional shipping fees are the sole responsibility of the customer. We do not have any way of calculating the cost of import taxes or duties placed on any package that leaves our warehouse. They are placed on items by your own government and you must contact your customs office to find out if they will apply and what they will be.

In addition, you are responsible for the duty charges whether or not you decide to accept the package.

'''We keep the right to change the courier service in case of some destinations.

This page contains our full User Agreement. You may wish to print this page for reference.'''

This Agreement sets forth the terms and conditions for your use of this website. Your use of this site constitutes your agreement to these terms and conditions. This Agreement (the "Agreement") is between you and the Sana Products s.r.o. Subscribing to website or making any other user registration indicates your agreement to the terms and conditions set forth here.

Terms of use of this site

Your rights Sana Products s.r.o. grants you a non-exclusive, non-transferable, limited right to access, use and display this website (the “Site”) and the materials provided hereon, provided that you comply fully with this Agreement. The contents of the Site are only for your personal, non-commercial use. You agree not to interrupt, or attempt to interrupt, the operation of the Site in any way.

Termination In addition to any other rights of the parties set forth herein, either you or Sana Products s.r.o. may cancel or terminate this Agreement at any time. Sana Products s.r.o.

Commercial use policy Our reports, information and ratings may not be used in advertising or for any other commercial purpose. Sana Products s.r.o. will take all steps open to it to prevent commercial use of its materials, its name, and the name of Sana Products s.r.o. or its other publications.

Copyright and permissions Sana Products s.r.o. owns the copyright for all material presented on this site. All texts and materials on this website or any other publications, in whole or in part, is forbidden to use without prior written permission. Address requests to All rights reserved.

You may not copy or use any of the graphics (or other elements) from this site within another site Corrections to the site Sana Products s.r.o. has the right to correct any errors or omissions, and change any portion of the site without notice. If you find an error, please report it to the

Terms of use of user comments The following terms relate to comments by website users which are submitted to the website. Sana Products s.r.o. recommends that parents/teachers always supervise children's access to material on the Internet. You are solely responsible for the content of any contributions you make to the site. All such contributions are public, unless otherwise indicated. You must not include content which may:

Be for commercial purposes Be indecent or abusive Be false or misleading, including the impersonation of other people Slander, libel or defame any person or entity Cause injury of any kind Infringe or violate the intellectual property rights, contract rights, or any other rights of any third party Violate any applicable laws, rules, or regulations Contain software viruses or any other malicious code You acknowledge and agree that, unless otherwise indicated, any communications made to or by means of any portion of the site are public. You acknowledge that you have no expectation of privacy in any public communication you make to the site. You grant to Sana Products s.r.o. a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free licence to use, copy, license, distribute, display, reproduce, transmit, modify, edit and otherwise exploit any public communication you make with the site in all media now known or later developed. You indemnify Sana Products s.r.o. for all loss it suffers as a result of any contribution you make to the site including any loss Sana Products s.r.o. suffers as a result of making the content of your transmission available to third parties.

Sana Products s.r.o. may, in its absolute discretion and without notification, edit or remove any material from the site at any time including material you have transmitted to the site. Sana Products s.r.o. is under no obligation to make any material transmitted to the site available to any person. Sana Products s.r.o. has no liability for any consequences of its reliance on its rights under this paragraph. To the extent permissible by the laws of EU, Sana Products s.r.o. disclaims all liability in relation to your use of the site.

Complaints about user comments Email: Phone: 00420 776 584 237 Fax: 00420 386 351 961

As Sana Products s.r.o. does not have the resources to review or vet contributors' comments it does not control or vet any of the content of these comments. It takes no responsibility for, nor endorses or necessarily agrees with, the contributions of members of the public. If you believe use comments are inappropriate or unsuitable, please email us at with the following details:

where the material is located on the site; why you consider the material to be inappropriate; and your name and contact details. Sana Products s.r.o. takes all complaints it receives seriously. On receipt of any complaint we will review the relevant material and remove it if appropriate. While we aim to act on any complaint within one business day of receipt, we cannot guarantee that we will read your complaint (or act on it) within any specific time period. We will not act on any complaint which is vexatious, or which appears to be so. If you do not include your name and contact details in the complaint we may treat the complaint as vexatious.

Sana Products s.r.o.contribution From time to time, Sana Products s.r.o. staff may respond to queries or comments. Such participation is not approval, agreement or endorsement of the views of the poster, nor is it indicative of systematic review of that or any other Forum by EUJUICERS.COM. Removal of material

We may remove any material from the site at any time without cause and without notice to any person. The removal of material is not an admission that the material is inappropriate nor is it an admission of liability by EUJUICERS.COM. As a guide, where Sana Products s.r.o. has received a complaint about material, it will ordinarily remove that material if it:

1. is for a commercial purpose. 2. is indecent or abusive. 3. is false or misleading. 4. is slanderous, libellous or defamatory. 5. is likely to cause injury of any kind. 6. violates any rights of any person. 7. violates any applicable laws, rules, or regulations. 8. contains software viruses or any other malicious code. 9. is in its opinion of a vexatious nature.

Terms and conditions of sale Seller

For the purposes of all sales transacted on this site, the seller is:

Sana Products s.r.o.(ltd) Registered business address: Rudolfovska 11, Ceske Budejovice 37001, Czech republic Phone: 00420 775 584 237 Fax: 00420 386 351 961 ID: 281 01 979 VAT: CZ281 01 979


Prices are stated in Euro (EUR) including VAT for countries from European union.

21% of VAT is deducted from the ordered goods if the order came from the non EU member countrie. In this case prices do not include any duties. Duties and VAT are the sole responsibility of the customer and will be paid to the competent customs office during the delivery.

Your rights Under Electronic Commerce (2000/13/EC), Unfair Commercial Practices Directive, Unfair Contract Terms (93/13/EC) and related state and territory fair trading laws you have inalienable rights and remedies available to you if you consider something you purchase from this site is not of the standard you expected given its price and the way it was described. These rights are in addition to and not limited by the information below about our cancellation, refunds & returns policy. In case of any complaints you might contact a European Commissioner for Consumer Protection.

Cancellations, refunds & returns For all our products sold through our online shop you may return any damaged or unwanted product within 14 days for a prompt refund of its purchase price. Shipping costs will be refunded if the problem is a result of our error. In case you return the juicer within 14 days (from non partner country) the purchasing price might be discounted by transport, bank or pay-pal fees which third parties charge our company. Please make sure that you include the original packing slip with the product and that it is securely wrapped. Sana Products s.r.o. is not responsible for damage which might be caused during the transport. Send the package to:

Sana Products s.r.o. (ltd) Rudolfovska 11 Ceske Budejovice CZECH REPUBLIC

Cancelling your order - Credit card payments In case you have placed an order and paid with your credit card - please note that once cancelling your order you will be refund the full amount reduced by the amount of the banking fees for credit card payments. Bank takes around 3,5% from the paid amount for every transaction. So if you pay with credit card and then you change your mind those 3,5% we never get back and loose. Therefore, please make sure you have made the right choice before you pay for your juicer. Remember, we are here to help you with your choice. Don't be afraid to contact us for any help!

Security All details, including credit card information, submitted through this site pass through our secure server, which offers 128-bit encryption.

Changes to these terms and conditions The Sana Products s.r.o. may modify these terms and conditions at any time without providing notice to you. Your continued use of the site after such a modification constitutes your acceptance of that modification. For this reason we provide a link to the terms and conditions at the bottom of every page — you should check them each time you visit, because you are bound by them if you use the site