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1-) I know that the pans are steel, but is there any other - in preparation or cooking parts touching floor -made of teflon in your standart/exclusive models?
2-) Do you ship to Dubai/UAE? If so, how much is the shipping cost? Will there be anything expected from the customer (like documents, visit to customs etc.) or will it ship directly to the address and shipping firm will handle all?
3-) if i choose to order, can you charge all shipping and equipment into my credit card?
Thanks.
Kind Regards,
Akin 28.10.2017 10:13
Our shipping manager is off today. I have sent him an email regarding shipping costs and Dubai/UAE certification. I will let you know when he replies.
Regarding question 1, the only other cooking part that comes in contact with the ingredients are the kneaders, and they are also stainless steel.
Regarding question 3, we can charge all shipping and product costs to your credit card as long as it is accepted in Europe.
Thank you
Daniel 30.10.2017 08:56
Regarding shipping to UAE, there is no problem. We have shipped several units there previously. Shipping there is expensive - approximately 180 euros.
Thank you
Daniel 1.11.2017 08:57
1)is there an ability to drive this machine from PC? Ex.:set heating curves (heating speed, etc), view setpoint temperature, real temperature, heating power (percents) - to determine all necessary parameters for any substance in this machine. There is no info in the user manual about interfaces, available for this machine.
2) Is there any sensor on the motor stage? In accordance with the warning about motor overheat/overload in the user manual (Ex. Current sensor, temp.sensor)
3) What about the maintenance of this product?
4) What about the thermometer verification period?
Thanks,
Vadim
30.8.2017 23:10
2) The motor has a thermal sensor
3) No special maintenance is required
4) There is no verification period on the thermometer - there is no need for re-calibration. 1.9.2017 09:21
Thanks for your answer 27.6.2017 21:13