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Second try we kneaded the dough by hand before using the maker for rise and bake. To get the bread out you had to cut with a knife. The struggle took ages.
Third attempt. We kneaded by hand. Used the maker to rise. Took it out again, kneaded, in again now with oiled up pan. Set it to bake for 1.0h at 140 and then additional 160 for another 40 minutes. Impossible to get the bread out came out in pieces.
So far this machine has produced alot of frustration. I realize we could probably do something wrong. But as I don't know what, exactly it still produces more frustration than bread.
I'm hoping sana support can answer. I have tried to advice the trouble shooting guide there it says that hard to take out bread is caused by the kneading paddles are stuck in the bread. In our case the kneading paddles weren't used at all so that wasn't the reason.
12.4.2020 00:36
We currently don't have a distributor of our bread machine in Australia. It's possible to ship there from Europe, but the shipping is expensive.
Best regards
Daniel 17.12.2019 11:19
It would have to be someone with the capacity to order at least a pallet (20 units) and be able to service it in case of any issues. 13.3.2020 09:21
It has been since 2017 Sana has been saying “ next year” .
Next month is 2020 and I don’t want to wait any longer to buy one. Definitely not saying anything bad about the company as I realize it is very difficult with all of the requirements necessary to market in the US. Quite the opposite I am very excited about being able to purchase the Sana smart bread machine BUT I must do my due diligence first as I would be responsible for any damage caused by our US electricity standards. B
I would like to know what it says on the label of the machine or underneath where you plug it in what you motor is electrically rated for by the manufacturer. Preferably a photo of the label.
I contacted an electrician as I have 220 volt access in my house in the kitchen. This is what he told me.
“ If the Manufacturer has rated it to be BOTH 50Hz & 60Hz
capable, then it won’t result in any damage in the US ” And he said there is always is a label on the appliance itself that states the electrical rating.
He also told me.
“ One major problem with appliances with an AC motor is the 50-60hertz difference, US motors will run slowly and not perform properly in European countries while European motors will ran too fast and suffer damage in the US. Unless the manufacturer made some special dual system provisions. Get a photo of what the manufacture prints on that label of the Breadmaker before you purchase it”
So with that being said could you please email me a photo of the label on the Smart Bread maker?
I will then take it down to the electrician so he can see it and tell me whether I can purchase this or not with my set up. Thank you very much
Katy
PS I believe you have my email address as I had to type it in, to be able to log into this forum. 8.12.2019 19:51