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What is the length of the guarantee on this product? 17.12.2018 18:58
The Sana Smart breadmaker can be purchased from our Sana-Store site https://www.sana-store.com/bread-makers
The warranty is 2 years and would be covered by our central service facility in the Czech Republic.
Please note that it doesn't come with UK plugs, so an EU-UK adpator is needed.
Have a nice day
18.12.2018 08:54
Thanks! 8.12.2018 19:21
We'll also post any updates on our Facebook page (https://www.facebook.com/sanaproducts/).
We are hoping to have a version ready late next year.
Have a nice day 10.12.2018 10:17
Unfortunately the Sana bread maker is designed to work only with European 230 volt power. He have had some customers import them and use them with voltage converters, but it isn't recommended.
Have a nice day
Daniel 26.11.2018 10:38
When will that be available. You would be the ONLY brand in the WORLD -not kidding- that would have a safe bread maker with a stainless steel bread pan. I have been waiting and wanting this for years, and many others with me. See here for example: The below site gets this question daily.
http://www.breadmachinepros.com/best-bread-machine-without-teflon/
There is demand for it, and until now there are ZERO vendors who offer anything in the USA.
8.12.2018 19:19
We get a lot of questions about it as well. We actually spent quite a bit of time trying to adapt our European bread maker to North American voltage. Unfortunatley it's not as easy as it seems, given not only the voltage differences but also the frequency (hertz) differences. It's crucial for the bread machine to be able to keep an exact temperature, and the results we got on the modified version just didn't fit our parameters. That is why we are developing a new version for the North American market. We're surprised too that another manufacturer hasn't made one yet. I think the hurdles to them are the price of the stainless steel (far more than teflon), the inherent "stickiness" of a stainless steel pan, and that it's a niche market and most manufacturers want to produce cheaper products aimed at the mass market. 10.12.2018 10:28
Yes it definitely should have an instruction manual in the box. May I where you purchased it, because they will need to send you a manual. In the meantime, you can download a PDF of the manual here: https://www.sanaproducts.eu/wp-content/uploads/2016/04/Sana_breadmaker_en_min.pdf
We've never encountered that issue before. Thank you for bringing it to our attention. If you have any problem getting the manual, please write me directly at dan@eujuicers.com.
16.8.2018 11:37
There haven't been any updates since April. We hope to be able to give some good news soon, but don't want to jump the gun until we have confirmation.
Believe me, we wish the process of converting voltage and getting US approval was faster :-)
Have a nice day
Daniel 3.8.2018 09:02