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Chris Paige I'm confused: can't I buy this product and an adaptor to use it in the US? I've been reading online & it seems like a plug adaptor should be sufficient. Is there something I'm missing? 31.7.2019 03:33
Daniel Hi Chris
A plug adaptor wouldn't work with most US houses, because the Sana bread maker only operates on 230V 50 Hz power. However it's possible you already have a 220 volt outlet in your house, as these are becoming more common in the US in utility rooms. Many large appliances in North America like washing machines operate on 220 volt power. In this case you'd just need a cheap plug adaptor.
Otherwise you would need a "Step-up power transformer" which converts 110
volt North American power to 220/230 volt European power. These have
North American power outlets built in so you would use the EU cable.
The bread machine is 810 watts, and it's usualy recommended to get a
transformer that has 50% more capacity (1500 watts is even better). These transformers look
something like this:
https://www.amazon.com/dp/B008GQTXNU/ref=psdc_10967671_t2_B000J1ANSY?th=1

31.7.2019 10:42
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robert Hello

Would there be smart breadmaker that is available in 230volt/60hz?
I would also like to be informed, when the US version will be available if possible?

Thank you!

25.7.2019 03:39
robert sorry, it should be 220v/60hz 25.7.2019 03:52
Daniel Hi Robert
The breadmaker is officially 230V/60Hz, but will operate fine between 220-240 volts.
We don't have an availability date yet for a US version. We are working on a new version of the breadmaker which will come in both 230 volt and 110 volt models. We hope it will be available sometime in 2020.
Have a nice day
Daniel
25.7.2019 09:18
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Fiona Hi there, will the Sana bread maker work in Australia with an adaptor plug? Thanks. :) 3.6.2019 15:58
Daniel Hello Fiona
Yes. Australia operates on the same electicity standard as Europe - 230 V 50 Hz - so it would only need a plug adaptor. Note however that we currently don't have a distributor in Australia, so shipping would be expensive and if there were any service issues it would need to be shipped to Europe.
Thanks
Daniel
4.6.2019 10:44
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Ella Hello,

Any update on the US stainless steel version? I cant wait for you to start selling in USA. P.s. i would be happy te be a tester of your US bread maker :).
Thank you!
26.2.2019 03:44
Daniel Hello Ella
The new model for the US is currently in the prototype phase. We hope to have it approved, certified, produced, and available for sale early next year.
Thanks for your testing offer :-)
26.2.2019 09:42
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John If l buy a Sana Smart breadmaker in the UK how and from where will you cover the guarantee please?
What is the length of the guarantee on this product?
17.12.2018 18:58
Dan Hi John

The Sana Smart breadmaker can be purchased from our Sana-Store site https://www.sana-store.com/bread-makers
The warranty is 2 years and would be covered by our central service facility in the Czech Republic.
Please note that it doesn't come with UK plugs, so an EU-UK adpator is needed.
Have a nice day
18.12.2018 08:54
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